Trust releases synergy. The key is how to build durable trust, which is closely related to organizational wisdom. Here are a few principles that can be incorporated into an organizational Charter, an essential element of organizational culture, and all strategic alliances.
- Recognize that trust is earned by action not achieved by word alone. Trust cannot be mandated. It is an organic process. It takes patience, largeness of spirit, time.
- Do what you say you will do, but if circumstances change, alert the other party in advance that circumstances have changed, and provide some reasonable explanation.
- Recognize that trust is fragile. Once lost, it is difficult to repair.
- Listen deeply.
- Be open to learning and correcting your own actions.
- Embrace flow.
- Take actions that are coherent and supportive of your organization’s culture and mission.
- Demonstrate that you value personal relationships and invest in them.
- So also is trainability—the capacity to recognize and correct error. This is why Field Notesare an essential tool.
- Recognize that clarity in assessing risk and resilience are mutually reinforcing and trust is often broken during turbulence if participants lack gravitas.
- Therefore plan together in teams to address risk and adversity.
- Celebrate your victories. Soar with your strengths.
- Clear and effective communication is key.
- Make agreements even in little things and keep them.
- Learn to rely on and trust your inner self, your connection to the larger universe.
- Keep space in your heart to recognize that we all err, and forgiveness is a great virtue. Still…
- Be innocent as doves and crafty as serpents.
- See and take the world as it is.